Flexagn Privacy Policy

FLZ(OPC) Pvt Ltd has built the Flexagn app as a freemium app. This SERVICE is provided by FLZ(OPC) Pvt Ltd and is intended for use as is.

This page is used to inform app visitors regarding policies with the collection, use, and disclosure of Personal Information if anyone decided to use the Service.

If you choose to use the Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Flexagn, unless otherwise defined in this Privacy Policy.

1. What information do we collect?

We collect personal information and usage information when a parent ("Parent" or "You") downloads and uses the App, including:

• Information you provide to us. When you sign up for an account on the Flexagn app using your phone number, we will collect your city based on the IP address from where you verified the phone number. We may collect additional information from you if you contact our technical support team, send us an email, or otherwise communicate with us.
• Information you provide about your child. During profile creation, we ask you to provide the name and age of your child. We recommend you select a nickname or silly name for your child's user name, and do not use your child's real name, for additional security purposes. We do not ask for or collect any additional personal information from your child.
• App usage information we collect when you use the App. We collect information about how you use the App, such as the features you use and the time spent on the App. We associate this information with an internal account ID we assign to you for our internal purposes, including, for example, to help us recognize you across devices you use to access the App and personalize your experience based on your last App use. We may also collect other information from your device(s) or from the app store through which you downloaded the Flexagn app. This includes information of additional devices linked to your account, including any device(s)your child uses to access Flexagn. For example, we may collect information about the device(s) you, and the children accessing our App through your account, use to access the App (e.g., mobile carrier, device type, model and manufacturer, mobile device operating system brand and model, preferred language). We may collect analytics data to help us measure traffic and usage trends for the App and to understand more about the demographics of our users. We use this information to customize the function and appearance of the App based on information related to your account (e.g., the age of your child and your device settings).

2. How we use the information we collect

We use the information we collect to:

• Operate, maintain, enhance, and provide all of the features of our App.
• Personalize your experience while using the App, including on various devices you use to access the App. For instance, we may remember your recent activity so we can recommend the most appropriate curriculum and content for you on your next visit.
• Communicate with you about your account and account activity (such as your child's progress) and to respond to inquiries.
• Understand and analyze the usage trends, behaviors, and preferences of our users, to improve the way the App works and looks, and to develop new features and functionality.
• Maintain, develop, support, and improve our App and other educational products and services.

3. How we share or transfer data to others

We care deeply about the privacy of our users. We do not rent or sell your personal information to third parties for their own purposes without your consent. We share or disclose your personal information only as needed to provide our service and in the following circumstances:

• Vendors and Service Providers. We may share information with our trusted vendors, third party service providers, and individuals to provide services or products for us or on our behalf, which may include hosting, email delivery, and business administration or professional services (e.g., legal advisors, accountants). When we share personal information with third party service providers or vendors, these third parties are contractually obligated to maintain the security and confidentiality of that personal information.
• With others in the FLZ family of companies.We may share information with other companies in the FLZ group of companies, including any subsidiaries, parent company and its subsidiaries. These companies may use your information as described in this Privacy Policy.
• Aggregate or de-identified information.We may share information in aggregated and/or anonymous form that cannot reasonably be used to identify any individual.
• Merger or Sale.If we become involved in a merger, acquisition, bankruptcy, change of control, or any form of sale of some or all of our assets, your personal information may be transferred or disclosed in connection with the business transaction. In such an event, we will make efforts to require the new owner to abide by the terms of this Privacy Policy or to provide notice before your personal information is transferred and becomes subject to a different privacy policy.
• OtherWe may disclose personal information if we have a good faith belief that such disclosure is reasonably necessary to (a) satisfy any applicable law, regulation, legal process, or enforceable governmental request; (b) enforce applicable Terms of Service, including investigation of potential violations thereof; (c) detect, prevent or otherwise address fraud, security or technical issues; (d) protect the rights, property, or personal safety of FLZ, our users or the public; or (e) as required or permitted by law.

4. Marketing, advertising and email communications

Messages. Flexagn App may, from time to time, send you messages related to account verification, changes or updates to features of the app, or technical or security issues. You are not permitted to opt-out of these non-promotional messages.

Interest based advertising. We do not display any targeted advertising in the Flexagn App. We do not permit third parties to collect information about your use of the Flexagn App for the purpose of sending you targeted advertisements on other websites or applications. Although we are unable to recognize Do Not Track signals set by your browser, we do not engage in activities which track our users across other websites or mobile apps over time.

However, outside of the Flexagn app, we may engage in interest-based advertising to deliver online advertisements about our App, and may use third party advertising companies to serve targeted advertisements on other websites, apps or services, including on Facebook and other social networks. These advertisements are not based on the personal information we collect from you or on your activities on our App, though you may see one of these advertisements based on your activities on other websites or services (for instance, if you type "learning mobile app" into an online search engine, you may see an advertisement for Flexagn). To learn about interest-based advertising and your choices, you may wish to visit the Network Advertising Initiative's online resources here, and/or the DAA's resources here.

5. How to access, update or delete your personal information

Please contact us at flexagn-support@fastlabz.com to update or delete your personal information.
We may not be able to delete information in all instances, such as information retained in technical support logs and other business records. We may retain information which has been de-identified or disassociated with personal identifiers such that it can no longer be used to reasonably identify a particular individual.
Unless we receive a deletion request, we will retain your information for as long as your account is active or as is reasonably useful for operational purposes. For example, we may retain certain data as necessary to prevent fraud or future abuse, for recordkeeping or other legitimate business purposes, or if required by law. We may also retain information which has been de-identified or aggregated such that it can no longer reasonably identify a particular individual. All retained personal information will remain subject to the terms of this Privacy Policy.

6. Security

Data security is important to you, and to us. We use certain physical, managerial, and technical safeguards designed to preserve the integrity and security of your personal information and other information we maintain in connection with our App. However, no security system is impenetrable, and we cannot guarantee the security of your personal information. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and will notify you of the security incident in accordance with applicable laws and regulations.

7. How do we protect Children's Privacy?

Our App is intended to be used by children under 13 only with the consent and oversight of a parent or by a teacher or school for use as part of the school's curriculum, as explained in Section 8 below. An adult with a verified email address must download the App and create an account before permitting a child to use the App. Please contact us at flexagn-support@fastlabz.com if you believe we have inadvertently collected information from a child under 13 without consent from a parent or guardian so that we may delete the information as soon as possible. The following applies when a child uses the App with a parent's consent and oversight:

• What information do we collect? We collect the user name and age of a child provided by the parent. We collect usage information when a child or parent uses the App, which we associate with the parent's information. We do not collect other personal information from the child.
• How do we use this information? We use it to operate, personalize, maintain, enhance, and provide all of the features of our App. We do not use this information for marketing or advertising purposes.
• How do we share the child's information? We share the information only with our service providers, others in the FLZ family, and otherwise as described in Section 3 above. We do not share the child's information with third parties for their own purposes.
• How can a parent control the child's information? The parent can change the child's user name at any time in the App. A parent should contact us at flexagn-support@fastlabz.com to permanently delete the child's information from our systems.

8. International Visitors

Our App is operated and managed on servers located within the United States. If you choose to use our App from the European Union or other regions of the world with laws governing data collection and use that differ from United States law, then you acknowledge that we will transfer your personal information to the United States for the purpose of performing the App according to our contract (e.g., our Terms of Service) and for any other purpose for which you provide explicit, informed consent.

9. Changes and updates to this Privacy Policy

We may modify or revise this Privacy Policy from time to time and will notify you of any changes to our Privacy Policy by posting the revised Privacy Policy with an updated date of revision on our website. If we change this Policy in a material manner, we will do our best to notify you of the changes by posting a notice on our website. Your continued use of the App following the effective date of such update constitutes your acceptance of the revised Policy.

10. Contact Us

please contact us for any questions or comments.
By email: flexagn-support@fastlabz.com